Important Information
- Account deletion is permanent and cannot be undone
- All your data, votes, and rewards will be permanently deleted
- You will lose access to all events and tickets associated with your account
- Processing may take up to 30 days to complete
- Some data may be retained as required by law
Request Account Deletion
Before You Go...
Did you know you have other options? Instead of deleting your account, you could:
Deactivate Temporarily
Take a break without losing your data. You can reactivate anytime.
Adjust Notifications
Customize email and push notification settings to reduce alerts.
Update Privacy Settings
Control what data we collect and how it's used in your privacy settings.
Contact Support
Let us know about any issues. We're here to help improve your experience.
Frequently Asked Questions
How long does the deletion process take?
Account deletion requests are typically processed within 30 days. You will receive email confirmations at each stage of the process.
Can I recover my account after deletion?
No. Account deletion is permanent and irreversible. All data, votes, rewards, and tickets will be permanently deleted and cannot be recovered.
What happens to my active event tickets?
Active event tickets will be canceled. Please request refunds for upcoming events before submitting your deletion request. Contact support@showxpress.app for assistance.
Will my data be completely removed?
We will delete all personal data associated with your account. However, some anonymized data may be retained for legal compliance, fraud prevention, or analytics purposes as outlined in our Privacy Policy.
Can I create a new account with the same email?
Yes, after your account deletion is complete (typically 30 days), you can register a new account using the same email address. However, you will start fresh with no previous data, votes, or rewards.